The Code is intended to be read in combination with the more general Work Health and Safety (Managing Psychosocial Hazards at Work) Code of Practice 2024, which was created in October 2024. While the Code applies most directly to businesses covered by the Commonwealth Work Health and Safety Act, the guidance it provides is useful for all employers, including independent retailers.
What does this mean for your business?
For independent retailers, this Code presents a clear framework for ensuring a respectful workplace and addressing any issues of harassment that may arise. It focuses on helping employers identify, assess, and manage risks related to sexual and gender-based harassment, with the ultimate goal of maintaining a safe and supportive environment for all employees.

Key aspects of the Code include:
- Defining Sexual and Gender-Based Harassment: The Code covers a broad spectrum of inappropriate behaviours, including sexual harassment, sex-based discrimination, and gendered violence.
- Practical Guidance: It offers step-by-step advice on identifying harassment, assessing the risks, and implementing control measures to address and prevent it.
- Investigation and Response: The Code also outlines how employers should handle complaints, ensuring that investigations are fair and sensitive to all parties involved.
- Building a Positive Workplace Culture: Leadership plays a key role in setting the tone for workplace behaviour, and the Code stresses the importance of fostering a respectful, inclusive culture.
How you can take action
The introduction of the Code is an opportunity to ensure that your workplace policies and practices are aligned with best practice in preventing harassment. Here are some practical steps you can take:
- Review Your Policies: Ensure your workplace policies clearly outline expectations around sexual and gender-based harassment, and have procedures in place for reporting and handling complaints.
- Assess Your Workplace Environment: Consider any potential risks in your workplace and implement appropriate measures to mitigate them.
- Provide Staff Training: Consider offering training or information to staff on what constitutes harassment and how to report concerns.
We’re here to support you
We understand that changes like these may require some adjustments, but we want to reassure you that the introduction of the Code is designed to make your workplace safer, not create unnecessary burdens. At MGAIBA, we are here to assist you in understanding and implementing these guidelines. We encourage you to contact us if you have any questions or need further clarification.
