Member Engagement Coordinator
Nicola is the Memberships Coordinator at MGA Independent Businesses Australia, bringing over 12 years of experience in customer-facing roles. With 8 years in hospitality, she honed her skills in communication, customer service, and problem-solving. For the past 4 years, Nicola has transitioned to membership-based organisations, where she specialises in supporting independent retailers. She excels at creating meaningful connections, helping members navigate challenges, and connecting them to the services and resources they need to succeed and grow.
