MGA Independent Businesses Australia is committed to providing quality services to you and this policy outlines our ongoing obligations to you in respect of how we manage your Personal Information. We comply with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act). This policy outlines the way we collect, use, disclose, store, secure and dispose of your Personal Information. A copy of the Australian Privacy Principles may be obtained from the website of The Office of the Australian Information Commissioner at www.oaic.gov.au.
What is Personal Information and why do we collect it?
Personal Information includes a broad range of information, or an opinion, that could identify an individual. What is personal information will vary, depending on whether a person can be identified or is reasonably identified in the circumstances. For example personal information may include an individual’s name, address, phone number, photographs, videos, voice print and facial recognition biometrics.
The Privacy Act 1988 does not cover the personal information of a person who has died.
Personal Information can be obtained by us through various means, including correspondence, telephone, email, forms via our website www.mgaiba.org.au, from your website, from media and publications, and from third parties.
We collect your Personal Information for the primary purpose of providing our services to you and marketing. We may also use your Personal Information for secondary purposes closely related to the primary purpose. You may unsubscribe from our mailing/marketing lists at any time by contacting us in writing or submitting the Unsubscribe button. www.mgaiba.org.au
Sensitive information
Sensitive information is defined in the Privacy Act to include information or opinion about such things as an individual’s racial or ethnic origin, political opinions, membership of a political association, religious or philosophical beliefs, membership of a trade union or other professional body, criminal record, or health information.
Sensitive information will only be collected, used, and retained by us (except in limited lawful circumstances):
▪ If you provide your consent; and
▪ If it is reasonably necessary.
Third parties
Where reasonable and practicable to do so, we will collect your Personal Information only from you. However, in some circumstances we may be provided with personal information by third parties. In such a case we will take reasonable steps to ensure you are made aware of the information provided to us by the third party.
Disclosure of Personal Information
Your Personal Information may be disclosed in several circumstances including the following:
▪ To third parties where you consent to the use or disclosure; and
▪ Where required or authorised by law.
Security of Personal Information
Your Personal Information is stored in a manner that reasonably protects it from misuse and loss and from unauthorised access, modification, or disclosure.
Access to your Personal Information
You may access the Personal Information we hold about you and to update and/or correct it, subject to certain exceptions. If you wish to access your Personal Information, please contact us in writing.
In order to protect your Personal Information we may require identification from you before releasing the requested information.
Maintaining the quality of your Personal Information
It is an important to us that your Personal Information is up to date. We will take reasonable steps to make sure that your Personal Information is accurate, complete, and up to date. If you find that the information we have is not up to date or is inaccurate, please advise us as soon as practicable so we can update our records and ensure we can continue to provide quality services to you.
Policy updates
This Policy may change from time to time and is available on our website.
Privacy Policy complaints and enquiries
If you have any queries or complaints about our Privacy Policy, please contact us at:
MGA Independent Businesses Australia
Telephone: 03 9824 4111
Email: admin@mgaiba.org.au
