After more than 20 years of supporting fair pricing practices in-store, the Supermarket Scanning Code of Practice has officially been retired. The Code—originally developed by MGA Independent Businesses Australia and its members—has served its purpose in the evolving consumer protection landscape
Following a recent review by the MGA Board, the decision was made to retire the Supermarket Scanning Code of Practice, effective immediately. The Code is no longer considered necessary given the strong consumer protections now available under the Australian Consumer Law (ACL).
Since its introduction in 2004, the Code helped guide retailers in handling pricing and scanning discrepancies. However, with the ACL now providing a comprehensive and enforceable national framework, continuing with a separate Code is no longer required.
What do members need to do?
We ask all members to:
- Remove any in-store signage, flyers, or references to the Supermarket Scanning Code of Practice
- Refer to the Australian Consumer Law for guidance on managing scanning or pricing issues.
- Visit the ACCC website or contact your local consumer affairs body for the latest information.
While the Code served an important role in its time—particularly before ACL reforms—it’s now appropriate to align with the national framework that governs all Australian retailers.
If you have questions or would like support in understanding your obligations under the ACL, please contact our team at 1800 888 479 or via the online enquiry form.
Useful Links:
NSW Fair Trading | NSW Fair Trading
Consumer Affairs Victoria – Consumer Affairs Victoria
Office of Fair Trading | Queensland Government
Fair trading and consumer rights – Access Canberra
Consumer and Business Services | South Australia Government
