This Herald Sun article highlights discussions from our recent Retail Crime & Safety Forum. Lincoln Wymer, MGA director stated that many retailers have experienced physically violent incidents in their stores.
“Hardly a retailer in the room hasn’t approached a shoplifter over the past 20 or 30 years,” he said. However, he emphasised that violent behaviour is escalating: whereas shoplifters once often fled when confronted, incidents are now increasingly turning aggressive.
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