
We recognise you play a vital role in your community, running the stores that people count on every day. We’re here to make sure you have the support you need to keep moving forward.
Your MGA membership is designed to make the hard parts easier, saving time by cutting through complexity, backing your interests, and giving you the tools to lead with confidence.




Support Managing Your Team
As a member, you get trusted support to manage your team with confidence:
- Direct access to HR and legal advisors
- Guidance on awards, terminations, leave and compliance
- Templates, policies and workplace documents reviewed by experts
- Alerts on workplace law changes that affect your business
- Tools and advice to reduce risk and manage staff issues effectively

Champion Your Interest
As a member, you’re represented through:
- A united voice representing you to government and regulators
- Industry-specific advisory committees shaping our advocacy
- Member surveys to ensure our priorities reflect your needs
- Collaboration with other associations to amplify our impact
- Engagement with key decision makers to influence retail policy

Strengthen Your Business
As a member, you’ll get access to tools and insights to help your business thrive:
- Industry-specific training programs and practical education
- Templates, tools and guides to support daily operations
- Networking with peers, suppliers and industry leaders
- Updates on industry changes, trends and developments
- Member-only offers and support from MGA solution partners
- Legal Support
Employment and Industrial law advice includes:

Employment Law Advice
Access expert legal guidance to navigate workplace laws and resolve staff issues with confidence.

HR Support
From compliance to performance management, get practical HR support tailored to retail businesses.

Industry Advocacy
We fight for fairer outcomes on your behalf—making your voice heard at all levels of government and industry.

Templates, Policies & Factsheets
Save time with ready-to-use HR and compliance resources built for independent retailers.

News & Industry Insights
Stay informed with timely updates and need-to-know news impacting your business.

Member Benefits Program
Enjoy exclusive discounts, deals and value-add offers designed to support the cost of doing business.

Industry Training & Professional Development
Upskill yourself and your team with access to accredited courses and relevant industry training.

Networking & Industry Events
Build valuable connections and share knowledge at member events held throughout the year.

Member Enquiries Suport
Need help? Our dedicated support team connects you quickly to the advice or service you need.
Employment Law Advice
Access expert legal guidance to navigate workplace laws and resolve staff issues with confidence.
HR Support
From compliance to performance management, get practical HR support tailored to retail businesses.
Industry Advocacy
We fight for fairer outcomes on your behalf—making your voice heard at all levels of government and industry.
Templates, Policies & Factsheets
Save time with ready-to-use HR and compliance resources built for independent retailers.
News & Industry Insights
Stay informed with timely updates and need-to-know news impacting your business.
Member Benefits Program
Enjoy exclusive discounts, deals and value-add offers designed to support the cost of doing business.
Industry Training & Professional Development
Upskill yourself and your team with access to accredited courses and relevant industry training.
Networking & Industry Events
Build valuable connections and share knowledge at member events held throughout the year.
Member Enquiries Support
Need help? Our dedicated support team connects you quickly to the advice or service you need.
Fair Work Commission or Court Claims
Requests from regulators, like the Fair Work Ombudsman
Termination of employment
Workplace health and safety/injury management
Equal opportunity and discrimination
Management of underperformance
Management of poor behaviour/conduct
Award or enterprise agreement interpretation
Policies and procedures
Contracts of employment
Industrial disputes
Assistance with specific claims or matters requiring detailed advice, preparation of correspondence/documents and representation incur an additional fee.
- Strong Collective Voice

Industry advocacy
Representation to federal and state governments, policy makers, regulatory bodies, and industry stakeholders, that aim to improve industry conditions, remove barriers, and facilitate opportunities for independent businesses to effectively compete and gain market share.
Influence
Participate on our committees, working groups, or board of directors and guide the future course of the organisation.

- Business Resources
Supporting your business’s compliance, best practice, and improve efficiencies and productivity.

Practical tools and information
Successful businesses are built on hard work, culture, people, solving problems, and creating solutions.
These require you to constantly improve, adapt and review your existing business environment.
Our guides, information sheets and corporate partners can assist you at every step of your business journey.
Explore our member-exclusive resources specifically designed for independent business owners.
Networking
Access industry leaders and influencers and connect with advocates and experts.
Attend our social activities, member briefings, industry breakfasts, and other networking events.


Industry intelligence
Access member-only news round ups and learn about local, national, and international industry news, developments, trends, and sustainability solutions.
Become a member today
Access expert guidance, training, and advocacy to strengthen your business